||Posted: ||Tuesday, June 26, 2012
|Expires: ||Monday, June 16, 2014|
|Job Title: ||Regional Liaison - LCPC or LCSW License Required |
|Job Location: ||Chicago, IL |
|Type of Position: ||Full-Time Permanent|
|Number of Openings: ||1|
|Annual Salary: ||from $48,000 to $52,000|
|Starting Date: ||July 9, 2012|
|Education Required: ||Masters|
|Years of Experience Required: ||5|
|Overnight Travel: ||25-50%|
|Vacation Time: ||2 weeks / year|
|Options: ||Health/Dental Benefits · Paid Holidays, Vacations, and Sick Leave · Life and/or Disability Insurance · Casual Dress|
|More about the job:||Main Function:
Performs provider outreach and proactive personal contact with providers in their offices and through attendance at professional gatherings. Works to maintain satisfaction of providers to prevent dis-enrollment. Conducts provider office site visits. Works closely with regional and corporate Provider Relations staff to efficiently deliver services.
Essential Duties and Responsibilities:
1.Performs provider and facility outreach to manage the ongoing relationship, and is a critical interface link with regional and corporate provider relations and network operations staff in the seamless delivery of services to providers including:
a)providing feedback to providers regarding their performance under the terms of their contract; identifying and addressing quality of care and service issues, in conjunction with clinical and medical departments;
b)responding to provider complaints and questions as they arise;
c)formulating provider report requests (TSR’s);
2.Maintains a regular schedule of provider meetings (may be face to face or telephonic) with high volume and key network providers to maintain a high level of customer service.
3.Extensive travel throughout assigned Illinois Provider Relations Network Region (80%)
4.Clinical consultations with providers, onsite meetings with treatment teams serving people with complex needs.
5.Quality Management audits and retrospective chart reviews, treatment record audits.